UK MOD Pay & Pensions Data Breach
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I despair!!!
I'm a veteran and got a letter today.
It does not tell me what specific data of mine may have been compromised.
It promises an activation code for a data security protection service and asks veterans to call the helpline. I did and got a recorded message telling me to email my query. The letter gives 2 different email addresses - DBSinformationonline etc and DBS-Informationline etc.
It says I must report any sight of my details online via the helpline; but I do not know how I can persuade an automated message on the helpline to take my report.
I'll closely monitor the bank account into which my expenses were paid, but the misleading and incomplete letter I received merely served to annoy!
What was wrong with generating a personalised letter saying precisely what personal information of mine was held on the contractor's system and is thus potentially compromised, together with a personal activation code to the data security protection service?
Rant over - I'll await further correspondence.
FW
It does not tell me what specific data of mine may have been compromised.
It promises an activation code for a data security protection service and asks veterans to call the helpline. I did and got a recorded message telling me to email my query. The letter gives 2 different email addresses - DBSinformationonline etc and DBS-Informationline etc.
It says I must report any sight of my details online via the helpline; but I do not know how I can persuade an automated message on the helpline to take my report.
I'll closely monitor the bank account into which my expenses were paid, but the misleading and incomplete letter I received merely served to annoy!
What was wrong with generating a personalised letter saying precisely what personal information of mine was held on the contractor's system and is thus potentially compromised, together with a personal activation code to the data security protection service?
Rant over - I'll await further correspondence.
FW
We put together a system that was 'air-gapped' for all pay runs, with the final payment provider being a German bank. The initial data came from the nice folk at Glasgow, and it was then physically handed over to the bank who made the payments. However, as I recall, the data was pretty comprehensive and included details such as addresses. As this was about 18 years ago, so I have no idea whether the data has been in any way cut-down or sanitised since then, but at roll-out, air-gapping was very much part of the process.
* Air-gapping means that there is a physical break in the data transmission to minimise threats of electronically intercepting the data.
I awaited, and awaited, and awaited further correspondence until I decided to email my request to detail my potentially compromised data and to send me my personal activation code. I got an auto reply (using the DBS-Informationline etc address), but still nothing substantive.
FW
FW
I awaited, and awaited, and awaited further correspondence until I decided to email my request to detail my potentially compromised data and to send me my personal activation code. I got an auto reply (using the DBS-Informationline etc address), but still nothing substantive.
FW
FW
It also doesn't work if you are posted or have retired overseas and have a foreign bank account as it is a UK credit agency and they can't see foreign bank accounts.
It also tells you if any of your email addresses can be seen linked to social media accounts.
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