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Sorry Jetstar but wont fly with you again

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Sorry Jetstar but wont fly with you again

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Old 28th Jan 2011, 09:26
  #21 (permalink)  
 
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J*

Why aren't the hosties smiling?

Probably because they are doing their 6th day in a row of 4 sector days, 12-15hr shifts, dealing with the &*^%$#@$^& that when you are in a hospitality industry, you unfortunately come across. That and the decent shifts are now being done by casuals (& foreigners) & it gets to the point where maybe they just don't care.

Should we?

Absolutely. If they don't care and aren't up to speed with Emergency Procedures, should they be operating. It doesn't matter because and accountant somewhere as decreed it's cheaper!!!!


Another re prices. How many of us have gone to the local hardware shop, bottle shop. Or have you just gone to Bunnings or Dan Murphys 'cause they are cheaper. Not saying it is right but the dollar rules more than you think!
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Old 28th Jan 2011, 09:53
  #22 (permalink)  
 
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You obviously have never flown Tiger Airways In Australia then.

If Qantas is 9/10
Virgin Blue is 7/10
Jetstar 4/10
Tiger is 1/10
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Old 28th Jan 2011, 09:56
  #23 (permalink)  
 
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Round the world on LCCs

At least with Jetstar there's a likelyhood of near new airplane. Some QF 737s and 767s are almost 20 years old. That's about the age of Aloha's convertible 737 back in 1988 that triggered a raft of remedial action to counter complacency on aging aircraft. Are we getting complacent again?
I used to be agin LCCs but last year put together an interesting and inexpensive trip around the world on them - inc. Air Asia, Ryanair, Southwest and Jstar. 11 flights on 7 LCCs. All planes were reasonably new and on schedule!
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Old 28th Jan 2011, 10:35
  #24 (permalink)  
 
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ahhhh..i thought my post implied that I did pay full fare..on VB (unless of course I can go on QF staff travel..)

Inflight 'service'.... "eh mate, do ya want some biscuits or sumthin'?
Clean aircraft.....chewing gum stuck to both mine and my partners seats and arm rests

no thanks
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Old 28th Jan 2011, 10:51
  #25 (permalink)  
 
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At least with Jetstar there's a likelyhood of near new airplane.
Ozaub, is aircraft age your main priority when flying? Irregardless, you have hit on the main point that aggrieves QF mainline pilots so much. Management are so orange-focussed and orange-driven, that they are happy to keep pumping money into the purchase of new aircraft for the airline that has the slimmest margins.

In the meantime, the "premium" service is allowed to suffer with outdated and unrelaible equipment, thus really p*ssing off the passengers who pay the most to fly with us. But, hey, I'm only an airline pilot, what the hell do I know. Where's The Professor to explain the managment brilliance in this approach?

PS Staff travel or full-paid travel, NEVER EVER travelled with Jetstar, NEVER EVER EVER will!!
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Old 28th Jan 2011, 11:12
  #26 (permalink)  
 
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Come on Massey058, 'insidiously dangerous entity'? Are you serious? You would never in your lifetime actually pay to fly with them and yet you fly for Suzi and must regularly travel on commercial carriers in Indonesia? Did you fly with Jetstar often before you formed your opinion?

Sandilands is media, and we know how the media works.
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Old 28th Jan 2011, 14:03
  #27 (permalink)  
 
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I'll admit, i am merely SLF, so therefore i must be oblivious to all aspects of aviation except the price of the ticket, but here goes:

My biggest complaint is not Jetstar itself, i know it is terrible for service and punctuality, cos when i fly it is down the back, and usually because i have to be somewhere at a certain time, and my schedule tight because my employer booked the ticket. In fact one company i worked for refused to book them altogether because there was not enough flexibility - fair enough, its a budget airline. Here's the issue. Try getting an international flight out of Darwin to anywhere! Until air asia showed up a few weeks ago, if you were heading out of the country, then you were on Jetstar, or paying a considerable sum to go via the East Coast.


Its easy for them to continually grow, if the group pull QF mainline out of markets and replace them with JQ. I am happy to pay a few $ extra for a bit of service and a flexible ticket. I am NOT happy to sacrifice them for a saving of $20 or even $100 over a four hour flight. I'm a tall person, and that extra seat pitch makes a massive difference to me! Denying customers choice, while telling them you are giving them more choice is just treating them with contempt, and sorry to say, but at least (IMHO) DJ for their failings, don't pretend to be anything they are not!
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Old 28th Jan 2011, 19:34
  #28 (permalink)  
 
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Come on Massey058, 'insidiously dangerous entity'? Are you serious? You would never in your lifetime actually pay to fly with them and yet you fly for Suzi and must regularly travel on commercial carriers in Indonesia? Did you fly with Jetstar often before you formed your opinion?
Difference is when I'm up the front I make the decisions. On the company dollar I have flown JetStar it was crap and I've heard enough horror stories from colleagues and friends. As far as LCC's go I continue to be impressed by Air Asia. Hell even Garuda have come a long way and I would place them ahead of JetStar nowadays.

Mandala were good but they're have financial difficulties. Flew Lion Air once, never again in this lifetime that is for sure. Same goes for Merpati, although I've never flown them, I've been around long enough to be afraid, very afraid.
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Old 28th Jan 2011, 19:49
  #29 (permalink)  
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As far as LCC's go I continue to be impressed by Air Asia.
I wonder how impressed you would have been if you were on one of the TWO flights that went very close to smacking in on approach to Gold Coast?
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Old 28th Jan 2011, 20:12
  #30 (permalink)  
 
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"I wonder how impressed you would have been if you were on one of the TWO flights that went very close to smacking in on approach to Gold Coast?"

Probably no less impressed than had the person been on a full service legacy carrier such as Qantas that has "come close" on various occasions in the last bunch of years.

Or are we not supposed to say that.
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Old 28th Jan 2011, 21:33
  #31 (permalink)  
Keg

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You're right. The demonstrated performance of QF crews over the last few years in some pretty unusual circumstances just doesn't stand up beside Air Asia's recent demonstrated performance. How silly of me to highlight it.
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Old 28th Jan 2011, 21:48
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Southwest is safest!

Kegs
Too soon to draw comparisons between QF and AirAsia but Southwest is statistically just as safe as Qantas.[FONT='Verdana','sans-serif'] Southwest has flown for almost 40 years and like Qantas has never killed a pax on a jet. But Southwest operates four times as many A/C (550 vs 132) and seven times as many flights as Qantas. Admittedly in 2005 Southwest killed a single person in a car when flight 1248 overran on to a highway, but equally Qantas has had on ground fatalities including a pax fall in Feb 2009 and I recollect a galley accident c. 1992.[/FONT]
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Old 28th Jan 2011, 22:40
  #33 (permalink)  
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In the meantime, the "premium" service is allowed to suffer with outdated and unrelaible equipment
That would be the A380 then?

(Love the airline, not the aircraft).
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Old 28th Jan 2011, 23:10
  #34 (permalink)  
 
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Rocked up at Tulla in coat and tie for flight to be greeted by surly check in gal. Boarded aircraft to be told we don't have a seat for you so you better take a seat a class lower than had been paid for (two people had been assigned the same seat), oh, and you're not on the manifest. While waiting for taxi a nancy boy steward thought it fun to use pax as a butt for risque jokes. After arriving Sydney everything sorted for onward travel.

Jetstar? VB? Tiger? Nope, good reliable QF. Flight to MEL-LAX was as a full fare first class pax. At the time I hoped everyone was just having a bad day. One saving grace was the CC lass who handed over two bottles of wine on disembarkation at LAX.

Point is, most can come up with a story about every airline.
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Old 29th Jan 2011, 00:05
  #35 (permalink)  
 
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"The demonstrated performance of QF crews"

You are conveniently ignoring some examples of where QF came "close to smacking in", literally in the case of CBR (and others).

Should we extract some real data comparing Air Asia crew error rates with Qantas crew error rates or are you more comfortable willy waving based upon anecdotal bar talk?

Golf anyone?
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Old 29th Jan 2011, 00:15
  #36 (permalink)  
 
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AB ..You were complaining about J* service not Virgin..Fare $30 Dlrs,I reckon you would still complain if it was for gratis!!,I would love to go back prior to LCC and everyone would be happy but this is not going to happen is it ? accept it and get on with life and stop complaining and appreciate what you have on offer,...$30 friken dollars ..give me a break..

You would rather support the opposition and pay full fare and bite the hand that feeds you..for what,a bit a chewing gum on the seat and the F/A didnt happen to smile at you!!
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Old 29th Jan 2011, 00:21
  #37 (permalink)  
 
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Anqkra...that was meant as a joke, right?
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Old 29th Jan 2011, 00:47
  #38 (permalink)  
 
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Oh don't forget that Aviation is the only industry in the world where the more experience you gather the less safe the operation is.

AJ and BB contradicted each other beautifully in the period of QF 32! Who cares anyway. At the end of the day they'll just do what they want. You want the cheapest fare? Fine you take the risks.

There is no such thing as a "Cheap" fare. Everything has a price. You pay for risk of cancellation, disruption and whatever else. Thinner margins: its your call. Don't complain when it goes wrong or I'll tell you to shut up and p!ss off.
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Old 29th Jan 2011, 00:57
  #39 (permalink)  
 
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Smile

Your purpose would be better served on Crikey.
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