Ryanair - 6
Oh dear
There seems to be a monumental glitch in progress.
First, it took 7 minutes to load the site, now I am on my nth attempt to access the booking engine (I guess it's a booking glider at present!).
There is a spreadsheet-type document, accessible from the homepage, that shows the route availability of the 1p fares, but there are no other clues as to their availability:
- every day or Mon-Thu & Sat?
- from now onwards or between certain dates in March and April?
- when does the offer close?
- has it even started yet?
Looking at the spreadsheet, I note that the routes covered are nowhere near the whole network, (3 out of 12 destinations from my local Ryanairport) so I guess people may be disappointed. Also, if there are 1 million 1p fares available, that's equivalent to every seat on every flight for a week. To offer a million seats on say 25% of the network means that on those routes, all seats will be at 1p for four weeks!
I just wonder if there really will be a million seats at this price, or whether this is just hype.
Still, if you can't book them, it's irrelevant.
First, it took 7 minutes to load the site, now I am on my nth attempt to access the booking engine (I guess it's a booking glider at present!).
There is a spreadsheet-type document, accessible from the homepage, that shows the route availability of the 1p fares, but there are no other clues as to their availability:
- every day or Mon-Thu & Sat?
- from now onwards or between certain dates in March and April?
- when does the offer close?
- has it even started yet?
Looking at the spreadsheet, I note that the routes covered are nowhere near the whole network, (3 out of 12 destinations from my local Ryanairport) so I guess people may be disappointed. Also, if there are 1 million 1p fares available, that's equivalent to every seat on every flight for a week. To offer a million seats on say 25% of the network means that on those routes, all seats will be at 1p for four weeks!
I just wonder if there really will be a million seats at this price, or whether this is just hype.
Still, if you can't book them, it's irrelevant.
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
![LGS6753 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Aug 2006
Location: Europe
Posts: 970
Likes: 0
Received 0 Likes
on
0 Posts
shoulda taken all three days for testing fellas!
![eu01 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Update
Re my previous post, the availability of the "1 million" flights is now showing. As the Bean Counter says, it's Tuesday & Wednesday only, and for three months (Apr-Jun).
The number of routes showing this fare available is very small, with only four routes (out of 94) from Stansted, 5/35 at EMA, 2/42 at Liverpool, 1/13 at Luton, 4/20 at Bristol, 11/84 at Dublin, and so on.
I still question whether this amounts to anything like 1,000,000 seats.
The number of routes showing this fare available is very small, with only four routes (out of 94) from Stansted, 5/35 at EMA, 2/42 at Liverpool, 1/13 at Luton, 4/20 at Bristol, 11/84 at Dublin, and so on.
I still question whether this amounts to anything like 1,000,000 seats.
![LGS6753 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Nov 2006
Location: Belfast
Posts: 48
Likes: 0
Received 0 Likes
on
0 Posts
Has anyone tried booking with Maestro?
I've just tried to book BHD-STN-BHD but it says that the number for my "Mastero" as they spell it is "too short" despite it being IDENTICAL to what is on the card![Uh oh](https://www.pprune.org/images/smilies/worry.gif)
How frustrating!
P.S. when did they start charging you to use Maestro? the last flights I booked with FR didn't have a card charge...
I've just tried to book BHD-STN-BHD but it says that the number for my "Mastero" as they spell it is "too short" despite it being IDENTICAL to what is on the card
![Uh oh](https://www.pprune.org/images/smilies/worry.gif)
How frustrating!
P.S. when did they start charging you to use Maestro? the last flights I booked with FR didn't have a card charge...
![cougafer is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Aug 2005
Location: Essex
Age: 37
Posts: 220
Likes: 0
Received 0 Likes
on
0 Posts
'Has anyone tried booking with Maestro?
I haven't even been able to enter a credit card number at all yet! I can get as far as the final price (Stage 3 Confirm) and then when you select the 'I agree terms and conditions' button to go to enter the pax details it completely freezes and then just times out.
I haven't even been able to enter a credit card number at all yet! I can get as far as the final price (Stage 3 Confirm) and then when you select the 'I agree terms and conditions' button to go to enter the pax details it completely freezes and then just times out.
![jack_essex is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Jul 2003
Location: Manchester
Posts: 891
Likes: 0
Received 0 Likes
on
0 Posts
I have also given up, if anyone from Ryanair is reading this,
"your new site is **** !!"
Sorry to post such a strong comment on an open forum, but I have no alternative because you cant even be bothered to have an email address to complain to and I am certainly not going to ring a premium number to tell you so !![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
"your new site is **** !!"
Sorry to post such a strong comment on an open forum, but I have no alternative because you cant even be bothered to have an email address to complain to and I am certainly not going to ring a premium number to tell you so !
![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Confused](https://www.pprune.org/images/smilies/confused.gif)
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
![Ugh](https://www.pprune.org/images/smilies2/eusa_wall.gif)
![MAN777 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Nov 2006
Location: Edinburgh
Age: 44
Posts: 250
Likes: 0
Received 0 Likes
on
0 Posts
Yep I have spent an hour trying to book flights that are not even in the ruddy penny sale and have given up. I managed to get to the bit where you enter your card details and it went radio rental. Sod this it's not worth it
![chrism20 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Jul 2006
Location: Europa
Posts: 1,443
Likes: 0
Received 0 Likes
on
0 Posts
I just booked a flight with flybe, couldn't get any prices on ryanair
No doubt they're laughing all the way to the bank
![Evil](https://www.pprune.org/images/smilies/evil.gif)
![Charlie Roy is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Aug 2004
Location: uk
Posts: 434
Likes: 0
Received 0 Likes
on
0 Posts
Ryanair make the best profits for those who book on the day. That is why it was done at the weekend. I suspect the MOL drove a hard deal to get a good price for the new software. A broken booking system is going to be costly. It would be a good time for some easyjet offers.
![befree is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Nov 2006
Location: Edinburgh
Age: 44
Posts: 250
Likes: 0
Received 0 Likes
on
0 Posts
Well it's now 7pm on a Tuesday night and it hasn't worked right since then back end of last week. Something clearly isn't right, one thing is for sure they must now be losing a packet!
![chrism20 is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Aug 2007
Location: Sweden
Age: 62
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
Not in the news yet?
The new site must surely be one of the bigger e-commerce disasters in the latest years. I still have not seen anything about in the on-line news.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place. Given that they book appr 50 million passengers a year they would book on average 136000 flights a day. They are probably losing 100 000 bookings each day now...
Where is the contingency plan the PR department asks the airports about?
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place. Given that they book appr 50 million passengers a year they would book on average 136000 flights a day. They are probably losing 100 000 bookings each day now...
Where is the contingency plan the PR department asks the airports about?
![besj is offline](https://www.pprune.org/images/statusicon/user_offline.gif)
Join Date: Sep 2001
Location: At the foot of the Lammermuirs
Posts: 344
Likes: 0
Received 0 Likes
on
0 Posts
The new site must surely be one of the bigger e-commerce disasters in the latest years. I still have not seen anything about in the on-line news.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place.
![Gaza is offline](https://www.pprune.org/images/statusicon/user_offline.gif)